Effective Management in Therapeutic Recreation Service provides theoretical and practical knowledge about the management of therapeutic recreation services in health and human service organizations in North America. It explores management and leadership concepts; reviews operational aspects of management, including technology and research, marketing and advocacy, and financing; and discusses human resources and service delivery. It ends with a discussion of managing a professional future.
The authors have taught at the higher education level and have served professional organizations such as the American Leisure Academy; the National Academy of Recreational Therapists; the Academy of Leisure Sciences; and the American Alliance for Health, Physical Education, Recreation, and Dance.
Written for upper-level undergraduate and graduate students as well as practitioners, this book is also intended for the TR specialist who has responsibility for managing direct therapeutic recreation service and the assignment and direction of staff, volunteers, and interns who deliver the service.
Section 1: Management Concepts
Chapter 1: Introducing First-Line Management: Trends Impacting Your Future
Chapter 2: Becoming a First-Line Manager
Chapter 3: Managing and Leading
Chapter 4: Managing Organizational Behavior
Chapter 5: Decision Making, Problem Solving, and Managing Conflict
Section 2: Managing Operations
Chapter 6: Applying Technology and Implementing Research
Chapter 7: Marketing and Advocating
Chapter 8: Financial Management
Section 3: Managing Human Resources
Chapter 9: Staffing Services
Chapter 10: Volunteer and Intern Management
Chapter 11: Communicating Effectively in the Workplace
Chapter 12: Creating a Motivating Work Environment
Section 4: Managing Service Delivery
Chapter 13: Managing for Service Accountability
Chapter 14: Managing Risk, Safety, Security, and Legal Aspects
Chapter 15: Managing Service Quality in Health Care
Chapter 16: Managing Your Future: Professional Qualities and Career Planning